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AI Consulting · 5 min read ·

AI Readiness Checklist for Small Business: 20 Questions to Answer First

A practical AI readiness checklist for small businesses and service firms: leadership, data, process, people, risk and budget — before you buy any tools.

An AI readiness checklist helps you answer one question before spending money: is this business ready to get value from AI, and if not, what's missing? Use the questions below with your leadership team. A "no" isn't a failure — it tells you what to fix first.

Leadership and ownership

  • Has leadership agreed on one or two business problems AI should help with?
  • Is there a named owner for AI decisions?
  • Is there a budget, even a small one, for a pilot?
  • Do you know what result would count as success?

Data

  • Is client and operations information for your chosen workflow in one system?
  • Is that information reasonably current and accurate?
  • Do you know which data is confidential and must not be pasted into public tools?

Process

  • Is the workflow you want to improve written down?
  • Does the team follow it consistently?
  • Do you know how long it takes today?

People

  • Have a few staff used AI tools in real work, not just experiments?
  • Is someone willing to champion the pilot?
  • Will staff get time to learn, not just a login?

Risk and rules

  • Do you have a written AI usage policy?
  • Is there human review before anything goes to a client?
  • Do you know which vendors store or train on your data?

Budget and tools

  • Have you checked what your existing software already includes?
  • Can you run a pilot without a long contract?
  • Do you know who will maintain the system after launch?
  • Have you decided when you'll review results?

How to read your answers

Mostly yes: pick a pilot and start. Mixed: fix data and process for one workflow first. Mostly no: start with ownership and a usage policy — tools come later.

For a scored version of this checklist, take the free AI Readiness Scorecard. Prefer paper? Download the printable AI adoption checklist. For a deeper explanation of each area, read our AI readiness assessment guide.

Sources and further reading

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